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"Not only will it improve my customer service, but I know it will help me
improve all my relationships. Great stuff!"
“The individual experiences with both poor and excellent customer service were enlightening. I can’t wait to apply what I learned today.”
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“Excellent seminar. Very involved with participant feedback and examples of service situations and experiences.”
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“Great information and presented very well. I plan to use this information to not only improve my own customer service skills, but also share it with co-workers and enforce it upon summer staff and interns.”
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