Testimonials
Cary,
Great job yesterday. Your presentation inspired quite a bit of conversation about what our office is doing right and wrong. Most importantly it inspired us to really be aware and take the time to make customers/clients a priority, and not to look at them just as a basis of work!
Thanks again,
Mr. K. Lavelle
Lavelle Law, LTD
Cary,
I cannot thank you enough for your participation in our meeting. Your presentation was the highlight and an appropriate climax to a great week. The residual effect at Gane Brothers has been more than I could have expected. The atmosphere in the office has been more enthusiastic, friendly, and respectful. It is all a direct result of your message. I could go on with compliments I have received from our Gane family.
Cary, you were very inspiring. A couple of side notes. Several folks came to me following the presentation to inform me they had mentioned you to others who might want a similar presentation. Had people come to my office to thank me for the “best thing we have ever done at Gane”. Wow.
There’s more, but thought you would enjoy a couple.
Thank you, again.
Mr. J. McLoraine,
V.P. of Sales
Gane Brothers
"I have known Cary for almost 10 years now. Cary not only knows and understands what customer service is all about. Cary lives it each and every day. I work as a restaurant manager and one of the items that we talk about all the time is trying to "WOW" every guest that comes in the door. I can assure you that Cary "WOWS" every one he meets. One thing that really sets Cary apart from many other people is that he always seems to take that little extra time to say hello even though you know he is crazy busy. He still can make you feel important."
Mr.T. Lange
General Manager
Morton's the Steakhouse
"Cary is truly an expert in Customer Service. He is very witty and much smarter than he leads people to believe. I’ve never seen Cary upset, even when confronted with the most difficult customers. He is always able to satisfy their needs and turn a bad situation into a win-win situation. He is successful due to his genuine love for people and interest in what he does. He totally believes he was put here on earth to enrich the lives of people he comes in contact. He has enriched my life and can do the same for you."
Mr. B. White, PMP
Program Manager
Motorola, Inc.
"Cary displays a unique commitment to people by his focus on personal service and satisfaction. Having watched Cary work with my sons over the years in his golf clinics, I learned that Cary ’s effect on people is much deeper. Through his actions, my sons have been inspired not just to be better golfers, but better people. Cary ’s infectious enthusiasm makes them think they can, really, do anything if they only set their minds to it and believe in themselves. Good lessons for golf. Better lessons for life."
Mr. T. A. Rowden
Attorney-at-Law
President, Palatine Rotary Club
"Cary is one of the most gifted people that I have met and known, especially equipped to consult with organizations in the whole area of customer service, customer retention, and customer loyalty. He is a man of unquestioned integrity and ability who could be of great benefit to those who take advantage of his consulting services!"
Mr. H. M. Freedholm
Retired Clergyman
Regional Conference Superintendent
The Evangelical Covenant Church
"Mr. Cavitt has an impeccable sense of customer service! His light hearted approach coupled with his experienced professionalism cannot be beat. Being a business owner myself, I understand the importance of customer service and its ability to keep customers coming back to me, instead of my competitors. If you are thinking of starting a business or already have one, do not under estimate great customer service! It is paramount to any successful business and Mr. Cavitt is someone I recommend in your corner."
Mr. S. Jacobs
The Ark Candle Co.
"There are not many people I can imagine better with people than Cary. He has a fantastic style in making people feel special. His customer service skills are outstanding. The passion and drive Cary shows is a great asset to whatever he is doing."
Mr. M. Salvano
12+ years Wilson Golf
"I have known Cary for about 15 years and have seen many of the same people return again and again. Customer service is obviously #1 with him."
Mr. R. Thielsen
LIGHTspeed Technology
"I have know Cary for 17 years and can attest to his professionalism and commitment to customer service. He is creative, funny, intelligent and has high moral and ethical standards. Cary is truly a person of the highest integrity and has a genuine concern for people. I encourage you to take advantage of his expertise. You will be challenged and inspired to grow personally and professionally."
Mr. R. Trubey
Director
Chi Alpha Christian Fellowship
West Virginia University
Cary, I just wanted to thank you again for a great session. Listening to your presentation on the 6 attitudes was energizing. Not only will it improve my customer service, but I know it will help me improve all my relationships. Great stuff!
Mr. M. Utendorf
President
Emerald Lawn Care
C A R Y C A V I T T
C O N S U L T I N G
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“Cary’s presence at our first ever all Staff Development Day event for our Library attributed to its success! He is a talented and energetic keynote speaker to whom people can relate. His real life examples, humor and insight really made it an exciting day for our staff. His message of providing excellent customer service inspired and energized our staff. He is an excellent speaker and motivator.”
Mrs. M. E. Bennett Brown,
Human Resources Director
The Public Library of Cincinnati
and Hamilton County
"Cary is a master at understanding and teaching service excellence. He has a unique ability to relate to and help all sorts of organizations truly improve their attitude towards client service."
Mr. B. DiMeo
Managing Director
DiMeo Schneider & Associates Founder, Golf Nation
What attendees are saying about
“Great speaker! Really got me to open my eyes to customer service. Outstanding seminar!” - C.J.
“Excellent seminar. Very involved with participant feedback and examples of service situations and experiences.” -C.O.
“A tremendous amount of good information that is immediately applicable to my operation. Great job Cary!” -M.M.
“Great enthusiasm and educational. I would like my employees to experience Cary’s presentation.” -T.G.
“Great seminar. Very informative and will pass on the information and use it during my day to day life. Thank you.” -D.V.
“An energetic and involving seminar. Cary enhanced my awareness of value of “great” customer service.” -E.H.
“Great seminar with helpful information on customer service!” - S.O.
cary cavitt
Service That Attracts
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“A very positive, uplifting experience. I felt better about myself after the seminar.” -R.D.
“The individual experiences with both poor and excellent customer service were enlightening. I can’t wait to apply what I learned today.” -M.D.
“I will bring back to my facility and use it.” -S.H.
“The enthusiasm factor will really help me and my staff.” -T.L.
“What I learned today will enhance my staff training this spring, creating greater service at my facility.” -J.B.
“This seminar reminded me of the things that are important when dealing with customers and how to treat them.” -S.F.
“I learned about the Yes Factor the hard way. Glad to know I’m doing many of these and was a good review and reminder of how to take care of my customers and relationships. Thanks!” -M.M.
"Not only will it improve my customer service, but I know it will help me improve all my relationships. Great stuff!" - M.U.
"Had people come to my office to thank me for the best thing we have ever done..." - J.M.
“A tremendous amount of good information that is immediately applicable to my operation. Great job Cary!” -M.M.
"Cary has a powerful message that needs to be heard." - L.W.
"Mr. Cavitt is someone I recommend in your corner." - S.V.
“Great speaker! Really got me to open my eyes to customer service. Outstanding seminar!” - C.J.
“This presentation was very informative and open with discussion and stories. I’m glad I attended this customer service seminar and will use what I learned today the rest of my life.” -D.M.
“Very enjoyable and enlightening. A good way to start the year.” -M.D.
“Great information and presented very well. I plan to use this information to not only improve my own customer service skills, but also share it with co-workers and enforce it upon summer staff and interns.” -D.M.
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